What is good knowledge management?



AI Summary

  • New Year’s Resolution for YouTube Channel
    • Expand content to include both Obsidian and Knowledge Management.
    • Focus on personal and company Knowledge Management.
  • Background
    • Experience as a software engineer and team lead at a tech startup in Hong Kong.
    • Worked on project documentation, company wikis, and best practices for juniors.
    • Interest in Knowledge Management persisted after leaving the company.
  • Goals of Knowledge Management
    • Extract value from existing knowledge.
    • Management should have clear goals and not be done for its own sake.
  • Indicators of Good Knowledge Management
    1. Reusability
      • More reuse of notes indicates higher value.
      • Importance of notes is not equal; prioritize notes that will be used frequently.
    2. Maintainability
      • Inevitable growth of knowledge base requires maintenance.
      • Use methods like P.A.R. (Projects, Areas, Resources, Archives) to manage notes.
      • Trim notes that are no longer needed to improve findability.
    3. Ease of Relearning
      • Quality of content is crucial; notes should be concise and easy to reabsorb.
      • Concise explanations are more effective and useful.
  • Knowledge Management Process
    • New knowledge should integrate with existing knowledge to avoid duplication.
    • Questions should be easily answered by referencing existing knowledge.
    • Knowledge should be regularly validated to stay up-to-date.
  • Signs of Poor Knowledge Management
    • Duplicate notes indicate a failure to integrate or recall existing knowledge.
    • Difficulty in locating information suggests poor organization.
    • Outdated or inconsistent information shows a lack of revalidation.
  • Workflow Design
    • Use unique keywords and aliases in titles for quick information retrieval.
    • Avoid common terms as sole identifiers to prevent search difficulties.
  • Conclusion
    • Summarizes the importance of reusability, maintainability, and ease of relearning in Knowledge Management.
    • Encourages following and subscribing to the YouTube channel for more insights.