How to Use ChatGPT as a Business Analyst | AI and Business Analysis
AI Summary
Summary: Leveraging Chat GPT for Business Analysis
- Introduction
- Laura Brandenburg from Bridging the Gap introduces Chat GPT, a tool by Open AI, as a resource for business analysts to enhance efficiency and effectiveness.
- Encourages subscribing to her YouTube channel for weekly business analysis tips.
- Background on Chat GPT
- Released in June 2020 by Open AI, a for-profit AI research lab.
- Initially free, with a $20/month subscription introduced for better access due to high demand.
- Using Chat GPT for Business Analysis
- Demonstrates drafting a use case titled “Combine Accounts” using Chat GPT.
- Highlights the tool’s limitations, such as using pre-2022 data and lacking organizational-specific insights.
- Emphasizes the importance of human input for customization and ethical considerations.
- Drafting Use Cases and User Stories
- Chat GPT can draft use cases and generate user stories, but human analysts must refine these to fit specific business needs.
- Business analysts should understand best practices and organizational preferences for use cases.
- Questions for Stakeholder Meetings
- Chat GPT can suggest questions to ask stakeholders, aiding in meeting preparation.
- Limitations and Mindset
- Data is only up to 2022, and the tool lacks the ability to discern what’s important for a specific business.
- Human ethics and values are not inherent in AI-generated content.
- Analysts should maintain authority over the tool and avoid scope creep.
- Training and Coaching Importance
- Despite AI’s capabilities, human review and training are crucial for developing competence.
- Future of AI Tools
- AI tools will likely become more advanced, identifying requirement conflicts and mapping organizational impacts.
- Embracing AI Tools
- Business analysts should embrace AI tools to free up time for relationship building, alignment, clarity, and ensuring business objectives are met.
- Call to Action
- Laura invites comments on how others are using Chat GPT in their business analysis work.
- Reminds that AI won’t replace the nuanced work of business analysts.
- Offers a free use case template and additional resources on writing use cases.
Outline
- Introduction
- Presenter: Laura Brandenburg
- Topic: Chat GPT for business analysts
- Call to subscribe for tips
- Chat GPT Background
- Release: June 2020 by Open AI
- Subscription: $20/month for better access
- Application in Business Analysis
- Example: Drafting “Combine Accounts” use case
- Limitations: Outdated data, lack of customization
- Drafting Documents
- Use cases and user stories generation
- Need for human refinement
- Stakeholder Engagement
- Generating questions for meetings
- Tool Limitations and Analyst Mindset
- Data limitations and ethical considerations
- Analysts should guide the tool’s use
- Importance of Human Element
- Training and coaching remain essential
- AI’s Future in Business Analysis
- Potential for advanced conflict identification and impact mapping
- Adopting AI Tools
- Encouragement to integrate AI into workflows
- Focus on human-centric tasks
- Engagement and Resources
- Invitation for comments on Chat GPT usage
- Offer of a free use case template
- Reminder of AI’s role as a support tool