Is google really planning to destroy CHATGPT|Google Releases 6 AI AGENT BUILDER, google Master Plan
AI Nuggets
Detailed Instructions from YouTube Video Transcript
Customer Agents
- Mercedes-Benz is working with Google Cloud to enhance digital experiences in their cars.
- Mercedes-Benz uses Google Cloud AI for:
- A smart sales assistant
- Improving customer service in call centers
- Optimizing marketing
- Mercedes-Benz is exploring further opportunities with Google Cloud AI for navigation features and automated driving.
- Google Cloud’s expertise in processing data and scaling AI workloads is leveraged for intelligent car features.
Vertex AI Agent Builder
- Create customer agents with three key steps:
- Use Gemini Pro for humanlike conversations with text, voice, images, and video inputs. Customize with custom voice models.
- Use natural language instructions to control conversation flow and guide topics. Control handover to human agents with transcription and summarization.
- Improve response quality with vector-based and keyword-based search. Connect internal information and the web. Use extensions for tasks like updating contact information or booking flights. Integrate enterprise data from databases like AlloyDB, analytics with BigQuery, and apps like ServiceNow.
Example of Customer Agent in Action
- Simple Fashion’s customer agent uses Gemini and Vector search for a seamless shopping experience.
- The agent analyzes text and video to identify products and provides options based on inventory and performance data.
- The agent facilitates transactions and provides real-time information.
Employee Agents
- Employee agents are built using Gemini for Google Workspace and Vertex AI.
- Uber uses Google Cloud’s AI platform to create AI agents for support teams, summarizing user communications and surfacing context from previous interactions.
- Gemini for Google Workspace is integrated into Gmail, Docs, Sheets, etc., and provides real-time translated captioning, notes, and data protection.
- Gemini for Workspace can summarize long conversation threads and assist with creative tasks.
AI Meetings and Messaging Add-On
- Google Meet offers real-time translation and note-taking for $10 per user per month.
- AI Security Add-On classifies and protects sensitive files and data using AI models.
Gemini for Workspace
- Gemini for Workspace provides summaries and comparisons of documents, such as vendor proposals.
- It can analyze compliance with company rulebooks and provide answers grounded in company data.
Employee Agents in Action
- Employee agents can automate workflows and connect to company and web data.
- They can be integrated with databases like AlloyDB, BigQuery, and enterprise apps like SAP and HubSpot.
Additional Examples
- HCA Healthcare uses generative AI for nurse handoff digital assistant.
- Victoria Secret and Company helps in-store associates offer tailored recommendations.
- The Home Depot’s app Sidekick assists with inventory management.
- Etsy uses Vertex AI for search optimization and personalized recommendations.
Developer Advocate Example
- An employee agent integrated into Google Chat helps summarize emails and attached videos for benefits enrollment.
CLI Commands, Website URLs, and Tips
- No specific CLI commands were provided in the transcript.
- No complete exact URLs were mentioned in the transcript.
- Tips for using AI agents include:
- Customize conversations with custom voice models.
- Control conversation topics with natural language instructions.
- Use vector-based and keyword-based search to improve response quality.
- Integrate enterprise data for more personalized and efficient service.
Please note that the above information is extracted from the provided transcript and no additional URLs or commands were mentioned. If there were URLs or commands in the video description or other parts of the video not included in the transcript, they are not listed here.