The BEST Way to Manage an AI Agent Knowledge Base | EP22

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AI Summary

Summary of AI Agents Podcast Episode

Topic:

• Managing AI knowledge agents in 2025

Key Points:

• AI knowledge bases are dynamic, acting as an extension of memory and brain.
• AI LLMs (Large Language Models) can learn and reuse knowledge, acting like having the internet in your hands.
• Specific knowledge bases can be created for AI agents, allowing for targeted information retrieval.

Use Cases for AI Knowledge Agents:

1. Search: Company-specific search within a private knowledge base.
2. Learning: Using documents to create podcasts for easier consumption of information.
3. Training: Quickly providing information to new customer service or sales employees.

Demonstrations:

• JotForm AI Agents:
  • Focused on customer service but can be used as a private knowledge base.
  • Agent Builder with a knowledge base section for training.
  • Demo with “JotForm for Beginners” book, showing how to embed forms into WordPress.
• Text Cortex:
  • Specializes in knowledge-based products.
  • Allows for integration with workflows and actionable insights.
  • Demo with the same book, showing detailed references to the document.
• Google Notebook LM:
  • Built with Gemini 2.0, offering similar functionality.
  • Demo with the book, providing answers and references but lacking PDF page previews.

Additional Features and Ideas:

• Text Cortex Chrome Extension:
  • Allows for easy addition of web pages to the knowledge base.
  • Can summarize pages and add them to specific knowledge bases.
• Automation with Grain.com:
  • Transcripts meetings and adds summaries to the knowledge base for retrieval.
  • Allows for quick access to past meeting content and recordings.

Future of Knowledge Bases:

• The potential for AI knowledge bases to record and instantly access all company conversations.
• The idea of a single AI entity with comprehensive knowledge of company operations.

Closing Thoughts:

• AI knowledge agents are powerful tools for productivity and innovation.
• JotForm AI agents offer similar capabilities and are open to feedback and improvements.

Podcast Promotion:

• Encouragement to try JotForm AI agents and to support the podcast through likes and reviews.