The anatomy of a Relevance AI agent | December ‘23



AI Summary

Summary: Anatomy of a Relevance Agent

  • Introduction
    • Relevance assists businesses in creating AI workforces.
    • Digital workers are trained on company-specific processes and knowledge.
  • Cognitive Abilities
    • Short-Term Memory
      • Agents remember conversation topics and continue discussions.
    • Knowledge Importation
      • Agents learn by importing data, such as survey responses or FAQs.
      • Relevance began as a vector database in 2020.
    • No-Code Builder
      • Users can create LLM chains, functions, and API requests without coding.
      • Skills: Processes learned through experience, like optimizing blog posts for SEO.
      • Tools: Access to services like HubSpot or Google Search.
  • Agent Functionality
    • Task-Oriented
      • Agents complete scoped tasks and report activities for management oversight.
    • Process-Oriented
      • Agents follow outlined processes, similar to SOPs.
    • Accessibility
      • Agents can use email and will soon use services like WhatsApp.
    • Multi-Agent Systems
      • Agents can collaborate with each other and humans, seeking input or approval.
    • Future Planning
      • Agents can schedule and cancel future actions.
    • Work Analysis
      • Agents categorize their work for better management and reporting.
  • Conclusion
    • Relevance is developing new cognitive abilities for agents.
    • Dan from Relevance anticipates sharing more updates in the future.